Strategic Business
SOLUTIONS
Creating Global Minds, Profit and Performance through Professional Training and Coaching
Interim Management
Workshops
About Us
Mentoring
Small Business Services
Career Services
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Profile
CONTACT US
About Strategic Business Solutions
We specialise in assisting companies to increase their team performance levels and ultimately, company profitability.
Operating in a variety of industry sectors, we use our real-life, "hands-on" experience to develop your most important assets - you and your people.
Our services and Business English language programmes are fully tailored, flexible, adjustable and responsive to your company's uniqueness and its operational demands to ensure you, your team and company are successful!
DOWNLOAD OUR WORKSHOPS BROCHURE HERE!
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We unlock GLOBAL MINDS, potential & profitability
An Overview of SBS Services
We believe that effective training & development can unlock the untapped potential in your team.
We use our 25 years of real-life, "hands-on" business experience to assist you and your team in growing
your business and ultimately your profitability .
Our specialisms and skills include:
Executive Coaching/Mentoring is an investment that decision makers and organisations are making in their most talented people to help them achieve their professional and personal goals, and at the same time, achieve even greater business results , especially during these unique economic times.
We work with our clients enabling them to generate their own solutions and action plans which can then be applied in the business environment to improve results.
It can have a very positive impact on your organisation, whether you are a new CEO, an executive running a sales division in a global company, a Junior Manager, or an entrepreneur setting up a new business.
We can objectively help you develop and increase the effectiveness of specific areas of your business, help you identify areas for improvement in the entire business development process or be an objective guide and sounding board for current issues you are experiencing.
NEW WORKSHOPS FOR 2012: BOOK NOW
Executive Leadership "Boot-camp"
Our Executive Leadership Boot-Camp is both challenging and practical, enabling delegates to identify with the processes which will assist them in focusing more on understanding their role as an effective and motivational leader, communicator, negotiator and team member but at the same time having fun and increasing their sense of achievement! (This workshop runs for two and a half days).
Cross-Cultural Negotiations
Our Cross-Cultural Negotiation workshop enables delegates to raise their negotiation skills and assertiveness in a cross-cultural environment. This subsequently allows delegates to understand the necessity of effective communication in a business and personal context and assists in working more effectively across cultures. Cross-Cultural Negotiation is tailored to your companys international business needs, taking into account your specific market, sector, and employees existing skills.
Stress Management : Banish Burnout!
Our stress management training workshop enable delegates to understand the processes which will make them more effective and increase their confidence and sense of achievement. This course benefits anyone who needs to learn the fundamentals of dealing with the stresses that affect our wellbeing and confidence.
Implementing Solutions:
Accelerating Business Results
Workshops:
Introduction to Selling & Telesales
The Strategic Business Solutions Introduction to Selling & Telesales workshop is designed to give new or inexperienced sales people the skills, confidence and the ability to control the sale/call and guide it in a positive direction to close potential customers. It is not enough just to give your team a contact list and tell them to get on with it - successful results in telephone sales are a by-product of successful telesales training.
Leadership and Team-Building
Can leadership really be learned? The answer, surprisingly, is yes: in a recent survey, CEOs said they felt they were born with only 40% of their leadership abilities - The remaining 60% of their leadership skills they developed through training and experience. This is a challenging and practical workshop which will enable your leadership team to focus on their role by understanding how to become a more effective and motivational leader.
Coaching for Managers
Our Coaching for Managers workshop will demonstrate to delegates tried and tested methods to enhance 1-2-1 training skills, coaching skills and how to develop people in order to improve productivity and motivation. We explain through discussion, role-play, and case study how to coach staff to get the best from the team in terms of development and business performance.
Time Management
Time management is a crucial factor in work. Our Time Management workshop has been created to ensure delegates can make their time keeping as efficient and effective as possible. We do this by supplying a time management training workshop that is full of tools and tips for improving time management, time planning, delegation, organisation and management strategies as well as handling and using time effectively. We cover subjects such as goal setting, improving organisation skills and managing time successfully.
Assertiveness and Managing Conflict
Assertiveness skills don't come naturally to everyone, primarily because we have all been educated that passive behaviours should be used in confrontational situations. However these behaviours can be untrained and assertive behaviour used to produce results that benefit both parties. This workshop also covers effective use of non-verbal communication (body language) and vocal assertiveness.
Train the Trainer
This one-day workshop is essential if you are in a management or coaching role or you just wish to refresh your training skills. It is full of practical tools and techniques that include; planning and organising a training session, how to deliver a successful training session and how to effectively use vocal and body language skills.
Performance Management & Appraisal Skills
This workshop teaches delegates how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise. Our Performance Management & Appraisal Skills workshop also provides tips and techniques for managing conflict in appraisals as well as showing delegates how to write effective performance reviews quickly, easily and effectively.
Dealing with Difficult People
Our Dealing with Difficult People workshop demonstrates how to defuse problem situations in the workplace. It covers a range of situations which can happen in the workplace such as; working with aggressive and destructive people, disagreeing with others, dealing with unreasonable customers and managing bullies at work. This workshop also covers negotiation and conflict resolution skills and how to use these skills when managing difficult team members.
Leadership and Cross-Cultural Awareness
Strategic Business Solutions Leadership and Cross-Cultural Awareness workshop enable delegates to raise their understanding, cross-cultural awareness, and sensitivity towards the cultural differences and issues that impact on the workplace, allowing delegates to lead and communicate more effectively across cultures.
The Effective Interviewer
THe Effective Interviewer workshop is designed for delegates who would like to improve their interviewing skills and learn how to carry out successful and structured interviews. Our workshop will demonstrate to candidates how to conduct more productive interviews and become a more professional interviewer.
Project Management
Project Management involves planning and controlling project activities to ensure goals and objectives are achieved on time, to the desired quality and with a specific end result. Delegates attending our Project Management workshop will learn how to develop these skills along with understanding the role of a Project Manager.
Presentation Skills
Strategic Business Solutions Presentation Skills workshop is designed to assist in developing effective presentation skills, enable delegates to increase their confidence levels and understand how proficient vocal techniques and body language can have a positive impact on the message that is delivered during presentations.
What is Interim Management?
Interim Management is the cost-effective and temporary provision of management resources and skills. It can be seen as the short-term assignment of a proven Interim Executive level Manager to manage a project, period of transition, sudden departure of a Manager, crisis or change within an organisation where a permanent role or replacement may be unnecessary or impossible to find at short notice.
Is Interim Management an effective option for your company?
An Interim Manager will add value by utilising their skills and expertise to help deliver a conclusion, solution, service or alleviate risk - providing a meaningful Return on Investment to a business. An Interim Manager is objective, paid on the understanding of goals and objectives being performed and delivered, and not simply on the basis of attendance
An Interim Manager can move into the vacant role quickly and smoothly. By maintaining its momentum , the company then has the time it requires to find a suitable and permanent replacement. Interim Managers will also help to appraise and recruit a successor.
Interim Managers will generally be more than qualified for the position and have considerable experience of similar challenges, reducing risk and ensuring success.
Free from any prior involvement, company procedures or internal politics, an Interim Manager will offer a fresh viewpoint and purely concentrate on what is best for the business.
Unlike a Management Consultant who usually takes on an advisory role, an Interim Manager will be " hands-on" , implement or manage a business or project and take full responsibility for the end result.
Interim Managers are dedicated to their Interim Career. They are not seeking a permanent position, favour the challenge of different assignments and take great pride in maintaining the highest standards when working with clients.
To learn more about how an Interim Manager could be a cost-effective benefit for your business, please call Iain Scott-Bainbridge on +49 (0)171 746 2934 or e-mail iain_scottbainbridge.com
Contact Us
For more information on increasing your success through the Strategic Business Solutions Mentoring programme call:
Iain Scott-Bainbridge on
+49 (0) 171 746 2934 or
e-mail iain_scottbainbridge.com
Being mentored in your work and career can increase your effectiveness, advance your career and create a more productive organisation.
What is Mentoring?
Mentoring is a relationship between two people – the "mentor" and the "mentee." A mentor will pass on valuable skills, knowledge and insights to you the mentee and can also help develop your career.
Mentoring is a powerful, personal development, support and empowerment tool. It is a valuable way of encouraging, guiding and facilitating people to manage their own learning so they may maximise their potential, increasingly develop their skills (leadership, management, sales, employee relations etc.), improve their performance and become the person they want to be.
A mentor will ‘challenge’ you to look at all aspects of your job or business, help you to determine how best to implement good ideas - and hopefully steer clear of bad ones! A mentor will assist you to develop your skills - but will not attempt to do your job for you!
Benefits of Mentoring
A Mentor will provide you with feedback, give you a ‘reality-check’ and act as a sounding-board for ideas, before you commit lots of time, money and effort – however, the ‘mentee’ is free to pick and choose what they do.
A mentor can help you assess your strengths and development areas in a safe environment, empower you to identify your own issues and goals, help you develop skills for success and offer guidance in creating a long-term career plan.
Mentoring can help you feel more confident and self-supporting. You will develop greater self-awareness and see the world, and yourself, as others do. This also can expand your organisation's skills base, help to build stronger teams, and can form part of a well-planned Succession Planning strategy.
Why Should I Have a Mentor?
Having a mentor is a very common component of the most successful individuals, having someone who will offer advice, guidance and the occasional ‘hard truth’ can often be the difference in developing a stable and successful career or business.
A mentor will never say “"I told you so”" when you make a mistake but always find a way to re-enforce their belief in you and encourage you to continuously improve your level of confidence and performance. Mentoring is not about changing what you do – it’s about changing how you think and how you approach the challenges of life, business and the pursuit of happiness.
In summary, your mentor has a deep personal interest, is personally involved and is a friend who cares about you and your long-term development.
Should My Line-Manager be my Mentor?
This is not always possible as a manager has key outputs that are needed to achieve a specific corporate result. It may also be difficult for your line-manager to be objective when it comes to business performance discussions.
Good mentor-mentee relationships are a two-way street; consequently if you want a good relationship with your mentor, become a good mentee. This requires a genuine interest in your mentor and a willingness to do what it takes to become successful.
We appreciate that launching and running a new business can be exciting but overwhelming at the same time –- we know –we have been there!
You want your business to be successful and proftable - and so do we.
We use our extensive real-life, ‘"hands-on’" experience to assist small-businesses by providing a tailored range of services that will encourage and support you in; developing structured and effective business and marketing plans, removing the ‘headache’ of producing company specific business documentation/templates e.g. human resources, managing your business finances, operations & logistics, credit & collection, 3rd party service level agreements etc.
And.....
We don’t just leave it there.– We will also support you in delivering successful and enjoyable sales, management, leadership and customer service excellence and 'Business English' language training that will support you and your team in accelerating your business results.
It is obvious that in today’s unique economic climate there is a necessity to constantly change and adapt to meet business objectives. Strategic Business Solutions can also tailor specific projects with established businesses in need of assistance in getting ‘"back-on-track’" with their team and business performance levels.
If you are looking for business success then call
Iain Scott-Bainbridge on +49 (0) 171 7462934 or
Our areas of expertise and range of services include:
CLICK HERE TO CONTACT US FOR MORE INFORMATION
Career Coaching
Does this sound familiar?
Finding the right career direction can be a difficult ‘process’ and the more effort you put into the planning stages the better your results.
Discovering your true-self and your purpose can be difficult but exciting work, however, most people have to go through this process a few times in the span of their working lives. The effort nevertheless, is undoubtedly worth it as this can result in a clear sense of direction in which your career should be taking.
Our Career Coaching programme offers specialist guidance and support to individuals in search of a new role. Our services also include companies who are experiencing 'Change Management' or company 'merging' initiatives, people seeking further employment following job-loss and redundancy as well as those seeking a different career path.
We assist you in locating new career opportunities in the United Kingdom and Europe through our large database of contacts and on our ‘knowledge’ of vacancies available.
In addition we ensure our team keeps up-to-date with companies that are hiring and the CV/Résumé ‘buzzwords’ that are being used within industries. However, we are not recruitment consultants!
Everyone’s experience and skill level is different so we ensure that our Career Coaching programme is tailored to your needs. We work with you to:
Keep ahead of the pack
Iain, our lead Coach, Interim Manager and Consultant, has successfully built his career over the last 25 years in various senior level positions 'turning-around’' under-performing businesses within sales-driven and commercial environments.
His 'sharp-end' experience has enabled him to fully understand and appreciate the demands that are associated with leading successful teams and managing profitable businesses.
Iain achieved a Post-Graduate in Business & Management (MBA level) with the Institute of Management, is a Fellow of the Chartered Management Institute, a Member of the Institute of Consulting and a Consulting Council Member with the New York based, Gerson Lehrman Group.
Iain has also recently started to volunteer his business expertise working with the Grow Consulting Group, a non-profit organisation providing professional advise by phone and internet for small and medium sized businesses in developing countries.
“"For once, a consulting practice lead by people with a proven track record in what they preach. If past track records are to go by then I expect to see great things.”"
Andrew Deeley –- Commercial Director
"“I have known Iain for many years and can vouch for his excellent interpersonal skills, passion for service excellence and client focus. In addition, Iain has a strong ability to create effective sales teams and focus on the customer experience.”"
Terry Scicluna - Managing Director
"“Iain is a great guy and will surely pass on his knowledge and skills whilst mentoring others!”"
Stephen Rossi –- Owner, Green House Telecom
"“I worked with Iain early in my career; he was an inspirational mentor who had an incredibly positive influence on me. I learnt a vast amount from him and I greatly admired his work ethic, organisation, professionalism and relentless attention to detail. I owe him a great deal both personally and professionally and I would highly recommend him to anyone.”"
James Price –- National Sales Manager
“"Iain is an inspiring leader with consistent positive energy and a pleasure to work with. He works with passion, vigour and integrity. I would recommend him to any company in terms of his leadership and management skills, his ability to coach, his general attitude and his natural instinct to inspire people.”"
Elizabeth Andrews - Regional Health & Fitness Manager
“"I worked closely with Iain and found him to be an inspirational leader, consistently showing great strategic and creative direction throughout all areas of the business. He has a unique ability of connecting with people from all cultures and being able to build lasting relationships with them. I have great appreciation for Iain as he opened me up to new and beneficial business practices which I have used endlessly throughout my career so far. I wouldn’t hesitate to work with him again in the future!”"
Sarah Henvey - Sales & Marketing Director
“"I have worked with Iain as both a client and a candidate and have always found him to be a highly diligent and driven individual who has excelled in everything he has turned his hand to. He is highly thought of within the broad leisure and hospitality sector and has consistently added value in any of the roles that he has fulfilled. I look forward to working with Iain in the future.”"
Mark Moreau - Director
“"During his first months as Interim Managing Director Iain effectively restructured all areas of the business and implemented innovative business ideas that turned around an underperforming business into one that became a very successful one. Iain's leadership, management and business skills are unquestionable and he has my unqualified professional endorsement and my deepest personal respect. I would have no hesitation in recommending Iain and would welcome the opportunity to work with him again in the future.”"
Mark Bravo-Mulgrew –- Director of Services
“"I thrived on Iain's passion for success, business acumen and ability to think out of the box. He has a knack of inspiring a team to deliver results via his enthusiastic leadership style, which gains 'buy in' from everyone, and his meticulous strategic planning. His knowledge is unsurpassed in my career experience and subsequently I have remained in contact with Iain as my mentor during my career progression. Iain is, and will continue to be, the first person I contact when I need advice”."
Danny Morse –- Sales & Marketing Manager
“"Iain is a seasoned professional who places real emphasis on attention to detail and possesses a phenomenal level of energy and drive I have seen him transform underperforming businesses and make a significant business impact with others. I have a great deal of respect for Iain and wish him continued success.”"
Gordon Pennock –- Senior General Manager
"Iain is extremely professional and I find he takes a very structured and considered approach to operating in business. He is an experienced operator and has incredible drive to achieve. Whilst employed at Thorn Europe he was very highly respected throughout the whole business. His leadership skills are incredible and I personally learnt much from my time working with him." ”
Mark Johnson –- National Sales Manager
“"I had the privilege to attend Iain's Sales Course and he came across as an exceptional leader who exhibited all the great attributes a leader should possess. He has the abillity to influence ordinary people to do extraordinary things and is an inspiration to everyone working with him.
During the course, he had a way of drawing people to him and achieved all the course objectives in a fun, yet effective way. Iain was a joy to work with and I would recommend him any day!".
Sascha Mare - General Manager
"Effective Promotions have had the opportunity and great pleasure to work with Strategic Business Solutions Hamburg on one of our recent projects, the strategic business advice given was invaluable and at the same time the Coaching and Mentoring we received from Iain has ensured we have continued to increase our business success. Without doubt I will be obtaining much more needed advice from Strategic Business Solutions Hamburg and will be relaying the organisation's details to various other business's I am in contact with".
James Whatley - Director
Stadtpark, Hamburg.
October 3rd 2011
November 1st 2011
